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Blog entry by Glocal Academy

Keystone

Keystone

Welcome!

Effective communication is essential for establishing and maintaining trust-worthy relationships with patients and delivering high quality patient care.

Here is a step-by-step proof (yes, a proof that is valid) that effective communication is essential.

Step 1: Competence in clinical communication skills is essential for establishing and maintaining trust-worthy relationships with patients and delivering high quality patient care.

Step 2: Science (refers to knowledge) and Art (refers to practice) of communication are essential to achieve competence.

Step 3: Establishing and maintaining trust-worthy relationships becomes challenging when there is ineffective communication

Step 4: Quality of care suffers when there is no trust in the relationship.

Step 5: When quality of care is poor, patients complain.

Step 6: With complaints comes poor job satisfaction and burnout.

Therefore, effective communication is essential for successful clinical practice and professional development.

Reflective Questions for Students:

What does the word “Communication” mean to you?

How important is communication for you?


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