Effective communication is essential for establishing and maintaining trust-worthy relationships with patients and delivering high quality patient care.
Here is a step-by-step proof (yes, a proof that is valid) that effective communication is essential.
Step 1: Competence in clinical communication skills is essential for establishing and maintaining trust-worthy relationships with patients and delivering high quality patient care.
Step 2: Science (refers to knowledge) and Art (refers to practice) of communication are essential to achieve competence.
Step 3: Establishing and maintaining trust-worthy relationships becomes challenging when there is ineffective communication
Step 4: Quality of care suffers when there is no trust in the relationship.
Step 5: When quality of care is poor, patients complain.
Step 6: With complaints comes poor job satisfaction and burnout.
Therefore, effective communication is essential for successful clinical practice and professional development.
Reflective Questions for Students:
What does the word “Communication” mean to you?
How important is communication for you?